“We needed to remote control customer PCs in order to provide support and transfer our custom software,” explains Paul Cheetham, Partner.

“We have been using NetSupport Manager for some time with our previous employer and one of our customers. Since we had already concluded there was nothing to rival NetSupport Manager we did not consider anything else.

NetSupport Manager allows us to control machines over a VPN link and is crucial when controlling a server as it allows us access to the ‘real’ desktop rather than the virtual desktops of terminal services. File transfer and the remote control help to prevent site visits, saving money for ourselves and our customers.”